Paying

  • One-off skills are paid once and yours to keep using, including updates.
  • Monthly skills renew each month until you cancel. Cancel any time in billing settings, and you keep access until the end of the month you've paid for.
  • Payments are handled by Stripe. Your card details go to Stripe, not to Trilly or the maker.
  • Prices are in Australian dollars unless the page says otherwise.
  • No GST is added. Trilly isn't registered for GST, so the price you see is the full price.

Refunds

  • Faulty or not as described? Report it from your purchases (open the purchase and press "Request a refund") or email support@trilly.io. The skill's maker is asked to fix it, replace it or refund you. If they don't in time, Trilly refunds you.
  • Bought it by mistake? There's a short window after paying for an instant refund, if you've hardly used the skill.
  • Changed your mind? Apart from mistakes like that, we don't give refunds for a change of mind.

The time limits are in our refund policy. Nothing in it takes away your rights under Australian Consumer Law: if a skill has a major problem, you can choose a refund.

Receipts

Every purchase has a receipt in your purchases, and we email one too. Questions about a charge? Email billing@trilly.io.