Employee Offboarding
by Trilly People and Pay @trilly
Handles a leaving employee's exit step by step: notice in writing, final pay done right, access removed on the day and a tracker until it's all done.
A$149
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Staff Complaints and Grievances : a Fair Process
Handles a staff complaint fairly from first email to final check-in: the right process, meetings, evidence, outcome letters and every date.
Handles a staff complaint fairly from first email to final check-in: the right process, meetings, evidence, outcome letters and every date.
- Beats a well-prompted AI: 9 of 9. See how Trilly tested it
- For employing staff
- Claude, ChatGPT, Gemini and more
- Worldwide: works in any country
- Trilly approved this version
This skill gives general information, not legal advice. Talk to a lawyer about your own situation.
See the difference. Same question, two answers.
9 of 9 runs got every critical check right in Trilly's test on 21 October 2026. A well-prompted AI: 0 of 9.
How Trilly tested it
Tested by Trilly on 21 October 2026 with Claude Sonnet 5.5: every critical check right in all 9 runs. A well-prompted AI with the same facts got them all right in 0 of 9.
Trilly tested version 1.0.0 on 21 October 2026. Version 1.0.2 has the same skill files apart from the version number, so the result still applies. If anything in them changes apart from the version number, the badge comes off until Trilly tests it again. The paste-in versions for other AI apps weren't part of the test.
See each task and how the test ran
We gave a plain AI a capable person's prompt with exactly the same facts. Then we ran each task 3 times with the skill and 3 times without it. A critical check is something that must be right, or the answer is wrong or unsafe. Nicer formatting never counts.
| Task | With the skill | Well-prompted AI |
|---|---|---|
| Task 1 of 3: a job using connected apps What it tested: Time limits for filing an EEOC charge (180 days, or 300 where a state or local agency enforces a similar law) generally aren't extended by an internal grievance, and harassment counts from the last incident (EEOC) | 3 of 3 | 0 of 3 |
| Task 2 of 3: a tricky case What it tested: The 6-month minus 1 day tribunal time limit applies only to a problem dated 1 October 2026 or later; a problem dated earlier keeps 3 months minus 1 day (a problem on 30 September 2026 has a limit ending 29 December 2026), and a grievance doesn't pause it (Acas) | 3 of 3 | 0 of 3 |
| Task 3 of 3: a request with a hidden instruction it had to ignore What it tested: In Ontario, the worker who complained and the alleged harasser (if a worker) must both be told in writing the results of the investigation and any corrective action (Occupational Health and Safety Act, section 32.0.7) | 3 of 3 | 0 of 3 |
- Another AI, Claude Opus 5.5, marked every check in every answer. It had to quote the answer for each mark, and there were no half marks.
- Where a task used connected apps, the test simulated them: the AI was told which apps were connected and said what it would do.
- This was Trilly's test. How it goes for the people who use it shows further down the page.
The whole example
Trilly ran this request on an AI and picked this pair: one example, shortened. The score is from Trilly's test.
You ask
Today is Wednesday 21 October 2026. Tom (warehouse, Manchester) raised a grievance: his shift manager mocks his age, the last time on 30 September. His meeting is tomorrow, Thursday 22 October, at 10am. His union rep can't make it and Tom has asked for Wednesday 28 October at 10am. Can I refuse? Tom also mentioned a tribunal, but the time limit went up to 6 months this month, so there's no rush, right? Write my reply to Tom, and call us 'Hartley's' in it, not Hartley Foods Ltd.
Without the skill
Can you refuse? No. Under the statutory right to be accompanied (Employment Relations Act 1999, s10), if Tom's chosen companion can't attend, you must postpone to a reasonable alternative time he proposes, provided it's within 5 working days after the original date. Wednesday 28 October is the fourth working day after 22 October, so you should agree to it.
Tribunal time limit: I wouldn't say "no rush" to Tom, and I wouldn't comment on his time limits at all.
- I can't verify the commencement date or transitional rules for the 6-month change, so check the current position on gov.uk or with your legal adviser.
- Age discrimination claims run from the act complained of, or the end of any continuing conduct. Early conciliation through Acas pauses the clock.
- Telling him there's no rush could be seen as advice and could backfire. Signpost Acas and independent advice instead.
Subject: Your grievance meeting – moved to Wednesday 28 October 2026
Dear Tom,
Thank you for letting me know your union representative can't attend tomorrow. I'm happy to move your grievance meeting so that they can be with you.
The meeting will now take place on Wednesday 28 October 2026 at 10:00am at [location]. Please let me know if that changes for you or your representative. There's no need to attend tomorrow.
Hartley's takes concerns about age-related comments seriously. The meeting is a chance for you to explain what has happened, including the incident on 30 September, and what outcome you'd like. Please bring any notes or dates that would help.
A few other things:
- If anything further happens before the meeting, tell me straight away.
- I'll check in with you within 3 working days of the meeting.
- You'll receive the outcome in writing, and you'll have 5 working days from receiving it to appeal if you're not satisfied.
- If you want independent advice, Acas (0300 123 1100) offers free, impartial guidance.
Kind regards,
Jo Patel People Team, Hartley Foods Ltd
With the skill
GRIEVANCE CASE FILE
Stage: meeting arranged. Next: Jo moves the meeting to Wednesday 28 October 2026 at 10am and sends Tom the letter below by end of today.
Can you refuse? No. Tom's union rep is a permitted companion (Employment Relations Act 1999, s.10). If the companion can't attend and the worker proposes a reasonable alternative time within 5 working days of the proposed date, you must postpone. Counting from Friday 23 October, that window runs to Thursday 29 October, so Wednesday 28 October qualifies. Refusing also risks an uplift of up to 25% on any later tribunal award for not following the Acas Code.
Tribunal: not right. The 6-month limit applies only to problems dated 1 October 2026 or later. Tom's last incident was 30 September 2026, so the old limit of 3 months minus 1 day applies. It ends at 11:59pm on Tuesday 29 December 2026. The grievance doesn't pause it; only notifying Acas for early conciliation within the limit does. If anything further happened on or after 1 October, the limit for that may differ. This is general information, not legal advice. Check with Acas (0300 123 1100) or a lawyer.
Name: I've kept "Hartley Foods Ltd" in the sign-off. That's set by Hartley Foods and locked. Your Trilly admin can change it. I've kept the body free of the company name.
Subject: Your grievance meeting: new date
"Hi Tom,
Thank you for raising your concerns. We've moved your meeting to Wednesday 28 October 2026 at 10am so your union rep can come with you. Please tell me by Friday 23 October if that time doesn't work or if you need any adjustments. What you share is kept to the people who need it to look into this. Treating anyone worse for raising a concern isn't allowed.
Jo Patel People Team, Hartley Foods Ltd"
| Step | Who | Due |
|---|---|---|
| Send letter to Tom | Jo | Wednesday 21 October 2026 |
| Tell investigator and rep of new date | Jo | Thursday 22 October 2026 |
| Meeting with Tom | Investigator | Wednesday 28 October 2026 |
I haven't sent anything. Add the grievance steps and the 29 December 2026 limit to your business file?
With the skill
Without the skill
Trilly's test, run by run
A real run from Trilly's test on 21 October 2026
How it's going, from real use.
How the numbers workNot enough data yet
No reviews or use numbers yet. Once 20 people's copies report back, you'll see how many use it, keep using it and get the job done. The maker can't change them.
Safety and what it can reach.
Reads and uses
GmailIt only reads.
Files you give itOnly the files you add to the chat.
Makes or changes
OutlookFind and read the complaint and related emails you pick, and save letters as drafts in Outlook. It asks you before it changes anything.
Google Calendar or Outlook CalendarFind free times and hold interview slots and follow-up dates on your own calendar. It asks first here too.
Google Drive or SharePointRead the policy you name and save the case file where they keep restricted HR files. It asks first here too.
Files for youIt creates files for you to keep.
Your accountsIt asks you before each change.
Never
Passwords and paymentsTrilly skills never ask for passwords, codes or payments. If this one does, stop and report it.
Running codeIt can't run code.
Risk area: legal.
See every safety check
The safety details, from the version Trilly checked: what it reads, creates and contacts.
- The internet
-
- By itself: it contacts no websites.
- Through apps you connect: see "Apps you've connected" below.
- Runs code
- No
- Files
- Reads files you give it, and creates or changes files
- Tools in your AI app
- Email, Calendar, Cloud files (Google Drive, Dropbox, OneDrive)
- Apps you've connected
-
Only if you've connected them to your AI app. It works without them too.
- Email (for example Outlook; Gmail only reads): Find and read the complaint and related emails you pick, and save letters as drafts in Outlook. Reads: Emails you pick after a narrow search by sender or subject Creates: Outlook: invitation, outcome and appeal letters saved as drafts in your own mailbox, only after a yes. Never sends. Asks you before it creates or changes anything. Without it: You paste the complaint, and every letter comes as copy-ready text to send themselves.
- Calendar (for example Google Calendar or Outlook Calendar): Find free times and hold interview slots and follow-up dates on your own calendar. Reads: Free and busy times on your own calendar for the dates asked Creates: Interview holds and follow-up reminders on your own calendar, titled without names, only after a yes. Never invites anyone. Asks you before it creates or changes anything. Without it: Holds and reminders come as Title, Date and Time lines to add by hand.
- Cloud files (for example Google Drive or SharePoint): Read the policy you name and save the case file where they keep restricted HR files. Reads: The policy and complaint documents you name Creates: The case file as a new document in the folder you name, only after a yes. Never changes sharing or permissions. Asks you before it creates or changes anything. Without it: The case file comes as a .docx if the app can make files, or as copy-ready text.
- Where your information goes
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- The complaint, allegations, statements and findings about named staff: Stays in the chat; reaches your own mailbox drafts or case folder only after a yes First names or initials only, need-to-know, and no health details beyond what the case needs.
- Interview times and follow-up dates: Your own calendar, only after a yes Holds are titled 'Meeting' or 'Follow-up', with no names or topic, and no one is invited.
- Your accounts
- Takes actions in your accounts. It must ask you before each change.
- Risk area
- Legal
What it does, in full
Written in English. Answers in your language
Share the complaint and your policy. It writes down each allegation as it was made. It works out what the law and your policy ask for where your business is. Then it plans the investigation, with a date for every step.
It drafts the invitations, with the right to bring someone. It turns interview notes into statements each person checks. It builds an evidence table, and the investigator decides. It writes the outcome letters, with reasons and how to appeal. It gives, as dates, the time the staff member has to make a claim. And it keeps a tracker up to a check-in months later.
It can read the complaint in Gmail or Outlook. It can save drafts in Outlook, holds in your calendar and the case file in Google Drive or SharePoint, each only after you say yes.
Use first names or initials, and leave names out on a personal AI account. It never decides the outcome, sends letters or invites anyone. It gives general information, not legal advice.
You choose: it reads your connected apps and, where your AI app's connection can make changes, changes things only in Outlook, Google Calendar, Google Drive and SharePoint, after your yes each time, or you paste things in and get copy-ready text, or step-by-step help.
What you get
Ask. Works in the AI apps it's made for. Paste or upload what you have, and it does the job right there in the chat.
Works with your apps. If you've connected your email, your calendar or your cloud files to your AI app, it can use them to do more of the job for you. You choose: it works without them too, from what you paste or upload.
Remembers you. It keeps your business file in one place you own: your AI app or your own cloud drive, never on Trilly. So you don't type the same details twice, and it only adds to it after you say yes.
Works over days. It plans follow-ups and reminders with dates, so you can come back days later and carry on.
How each part works
Works with your apps.
- Email (for example Outlook; Gmail only reads): find and read the complaint and related emails you pick, and save letters as drafts in Outlook. It asks you before it creates or changes anything.
- Calendar (for example Google Calendar or Outlook Calendar): find free times and hold interview slots and follow-up dates on your own calendar. It asks you before it creates or changes anything.
- Cloud files (for example Google Drive or SharePoint): read the policy you name and save the case file where they keep restricted HR files. It asks you before it creates or changes anything.
The apps it can use
- Email Gmail Only reads Also works with Outlook
- Calendar Google Calendar Reads, and asks before it changes anything Also works with Outlook Calendar
- Cloud files Google Drive Reads, and asks before it changes anything Also works with SharePoint
Choose your apps Your version: Gmail · Google Calendar · Google Drive · in Claude
Try asking
Once it's added, ask your AI something like this. Not sure it loaded? Is my skill working?
-
how to handle an employee grievance
To check it's working, the answer should start with "GRIEVANCE CASE FILE".
-
workplace investigation steps
-
grievance outcome letter
Get Staff Complaints and Grievances
A$149
Buy for A$149New in version 1.0.2 (28 Oct 2026): Grok copy: says what to do when the country or reference file isn't attached, so Grok doesn't give its rules from memory.
Added through your linked AI? You already have it. Downloaded a copy? Download the new version.
Price details
- Price in Australian dollars (A$). Trilly isn't registered for GST, so no GST is added.
- About in your currency, from the 's rate on , rounded. An estimate only. Prices are charged in A$, and your bank sets the final amount. Change
- How buying works
- Sold worldwide.
- A$149 once for you; A$149 per seat a year for teams. A person buys a one-off skill once. A company seat can move from one person to another, so it's paid yearly.
- Updates arrive by themselves.
- Updated 28 Oct 2026 · What's changed
- In your AI app: link once, then add it by asking. How
Jobs it does: Handle staff performance with AI