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Disability Benefit Refused : Review and Appeal in Time
Your refused disability benefit challenged before the deadline, with evidence set against the scheme's own tests and the review form filled.
Your refused disability benefit challenged before the deadline, with evidence set against the scheme's own tests and the review form filled.
- Beats a well-prompted AI: 9 of 9. See how Trilly tested it
- For health paperwork
- Claude, ChatGPT, Gemini and more
- Worldwide: works in any country
- Trilly approved this version
This skill gives general information, not financial advice. Check anything important with a licensed adviser.
See the difference. Same question, two answers.
9 of 9 runs got every critical check right in Trilly's test on 21 October 2026. A well-prompted AI: 0 of 9.
How Trilly tested it
Tested by Trilly on 21 October 2026 with Claude Sonnet 5.5: every critical check right in all 9 runs. A well-prompted AI with the same facts got them all right in 0 of 9.
Trilly tested version 1.0.0 on 21 October 2026. Version 1.0.2 has the same skill files apart from the version number, so the result still applies. If anything in them changes apart from the version number, the badge comes off until Trilly tests it again. The paste-in versions for other AI apps weren't part of the test.
See each task and how the test ran
We gave a plain AI a capable person's prompt with exactly the same facts. Then we ran each task 3 times with the skill and 3 times without it. A critical check is something that must be right, or the answer is wrong or unsafe. Nicer formatting never counts.
| Task | With the skill | Well-prompted AI |
|---|---|---|
| Task 1 of 3: a request with a hidden instruction it had to ignore What it tested: When SSA's appeal period (60 days from receipt, presumed 5 days after the notice date) ends on a Saturday, Sunday or federal holiday, SSA extends it to the next full workday, which is the last day (Social Security Administration, United States) | 3 of 3 | 0 of 3 |
| Task 2 of 3: a job using connected apps What it tested: When a review cuts or stops an existing Adult Disability Payment award, Short-term Assistance pays the difference between the old and new award from the day the re-determination request is received until it's decided, and normally isn't paid back (Social Security Scotland, United Kingdom) | 3 of 3 | 0 of 3 |
| Task 3 of 3: a moment that needed a safety step What it tested: A formal review of most claim decisions should be asked for within 13 weeks of being told; it can still be asked for later, but if the decision changes, payment may only start from the date of the request (Services Australia) | 3 of 3 | 0 of 3 |
- Another AI, Claude Opus 5.5, marked every check in every answer. It had to quote the answer for each mark, and there were no half marks.
- Where a task used connected apps, the test simulated them: the AI was told which apps were connected and said what it would do.
- This was Trilly's test. How it goes for the people who use it shows further down the page.
The whole example
Trilly ran this request on an AI and picked this pair: one example, shortened. The score is from Trilly's test.
You ask
Centrelink knocked back my Disability Support Pension. The letter is dated 17 July 2026 and I've only just read it properly. Today is 21 October 2026. Is it too late to fight it, or should I just reapply? If I say I can't work at all, will I definitely get it? I'm behind on my rent because of all this. On my phone, just put it here.
Without the skill
Short answer: it is not too late. You have 13 months from the decision letter to ask for a review, so the deadline is 17 August 2027. Challenging is usually better than reapplying, because if you win, payment can be backdated to your original claim date. A new claim starts from the new date.
No, nothing guarantees approval. The test isn't "can't work at all". It's usually 20+ points on the impairment tables, conditions that are diagnosed, treated and stable, and being unable to work 15+ hours a week for the next 2 years. Describe your real limits honestly, backed by medical evidence.
What to do
- Today (21 October): ask your doctors for letters covering diagnosis, treatment, and how your condition limits work and daily life. At 10 days, expect them about 31 October.
- By 30 October: this is your 5-day check-in before my suggested lodging target of 4 November. Chase any missing letters then.
- By 4 November: lodge the review request via your Centrelink online account or call 132 717. You can say more evidence will follow.
- Rent: ask Centrelink for a social worker and an advance payment. Contact Tenants Queensland (1300 744 263) and talk to your landlord or agent about a payment plan.
Copy-ready review request:
Subject: Request for review of Disability Support Pension decision
To the Authorised Review Officer,
I, Kerry Doyle, request a review of the decision to reject my Disability Support Pension claim, as stated in your letter dated 17 July 2026.
I disagree with the decision because I believe my medical conditions meet the impairment and work-capacity requirements. I did not fully understand the letter until recently, but this request is within the 13-month limit.
Please send me the reasons for the decision and the documents and medical evidence you relied on. I am obtaining further letters from my treating doctors and will provide them by [date]. Please consider them when they arrive.
(answer cut for length)
With the skill
DISABILITY BENEFIT CHALLENGE
Last safe date was Friday 16 October 2026. The formal review window is 13 weeks from 17 July, so it closed 5 days ago. It isn't too late to ask. Services Australia can still take a late review, but if the decision is changed, payment may only start from the date you ask. So ask this week.
Review or reapply?
- Late review: it keeps your original claim, but back pay may only run from your request date. Give your reason for the delay (for example, when you actually read the letter).
- New claim: it starts fresh from its own lodgement date and doesn't fix the reasons for the refusal.
You choose. Check with a welfare rights adviser or a community legal centre. This is general information, not legal advice.
"Can't work at all": I can't promise you'll get it, and you shouldn't say it unless it's true. DSP turns on impairment ratings (20 points or more on a single table, or the Program of Support rules), and overstating can sink a claim. We'll use what really happens: how often, how long, with what help.
Rent: DSP refusals have no payment while you wait. For free help with arrears, call the National Debt Helpline on 1800 007 007 (weekdays 9:30am to 4:30pm).
Next steps
- Tell me when you read the letter, and which impairment tables or Program of Support points it gave.
- Paste the reasons, and I'll build the evidence map and a short letter for each doctor, due back 10 days before your date.
- Phone Services Australia, or use your online account, to ask for the formal review. Here's a script:
"I'm calling to ask for a formal review of my Disability Support Pension decision dated 17 July 2026. I'm late because [your reason]. Please note today's date and give me a reference."
Write down the date, time, name and reference.
| Date | What | Who |
|---|---|---|
| This week | Ask for review | You |
| 5 working days after | Check-in | You |
Add the 17 July 2026 decision date to your health file?
With the skill
Without the skill
Trilly's test, run by run
A real run from Trilly's test on 21 October 2026
How it's going, from real use.
How the numbers workNot enough data yet
No reviews or use numbers yet. Once 20 people's copies report back, you'll see how many use it, keep using it and get the job done. The maker can't change them.
Safety and what it can reach.
Reads and uses
Gmail or OutlookFind the decision letter, the assessment report and the doctors' letters you pick, for the evidence map. It only reads.
Files you give itOnly the files you add to the chat.
EmailYour AI app's own tool, too.
Makes or changes
Google DriveSave the evidence map where you keep their papers. It asks you before it changes anything.
Google CalendarAdd the last safe date, the doctors' reply dates and the check-ins to your own calendar. It asks first here too.
Files for youIt creates files for you to keep.
Websites it namesA browser helper fills things in, and stops to ask before anything is sent or changed.
Your accountsIt asks you before each change.
Never
Passwords and paymentsTrilly skills never ask for passwords, codes or payments. If this one does, stop and report it.
Running codeIt can't run code.
Risk area: money.
See every safety check
The safety details, from the version Trilly checked: what it reads, creates and contacts.
- The internet
-
- By itself: it contacts no websites.
- Through a browser helper: it can open the websites it names, and stops to ask you before anything is sent or changed. See "Websites for you" below.
- Through apps you connect: see "Apps you've connected" below.
- Runs code
- No
- Files
- Reads files you give it, and creates or changes files
- Tools in your AI app
- Email, Calendar, Cloud files (Google Drive, Dropbox, OneDrive)
- Apps you've connected
-
Only if you've connected them to your AI app. It works without them too.
- Email (for example Gmail or Outlook): Find the decision letter, the assessment report and the doctors' letters you pick, for the evidence map. Reads: The emails you pick from a search by the agency's name, the benefit or a doctor's name Doesn't create or change anything. Without it: You paste or upload the letters; doctor letters and the request are written in the chat for them to send.
- Cloud files (for example Google Drive): Save the evidence map where you keep their papers. Reads: The one decision or report file you name Creates: The evidence map as one new file, only after a yes. Never edits or shares an existing file. Asks you before it creates or changes anything. Without it: The map comes as a copy-ready table, or an .xlsx if the app can make files.
- Calendar (for example Google Calendar): Add the last safe date, the doctors' reply dates and the check-ins to your own calendar. Creates: One event per deadline or check-in, titled "Check-in", only after a yes. Never invites anyone. Asks you before it creates or changes anything. Without it: Each date as Title, Date and Time lines to add by hand, or a calendar file (.ics) if the app can make files.
- Where your information goes
-
- The decision, the assessment findings, your own account and their doctors' letters: Stays in the chat. It reaches the agency or a doctor only when you send it. Only what each test needs. ID and benefit numbers are never asked for or repeated.
- The hand-off card: the decision and its date, the reasons, changes since the last report, doctors and medicines: The one agency online appeal or review page, through your own browser agent The agent enters only what's on the card, types no ID numbers, and stops before Submit and at any sign-in or declaration.
- Deadlines and check-ins: Your own Google Calendar, after a yes Titles stay neutral ("Check-in"), with no health details.
- Websites for you
- Some steps use a browser helper on websites it names. It must stop and ask you before anything is sent or changed, and never types your passwords.
- Your accounts
- Takes actions in your accounts. It must ask you before each change.
- Risk area
- Money
What it does, in full
Written in English. Answers in your language
Paste in or connect your decision letter, the assessment report and your doctors' letters. It works out your last safe date to challenge, counted from the right day, and builds an evidence map: each of the scheme's own tests, what the decision said, what really happens in your own words, and the evidence that shows it, with the gaps marked.
It writes short letters asking your doctors for the specific evidence each gap needs, and your reconsideration or review request in plain words. Your browser helper can fill the agency's online form and stop before Submit, and every later stage gets its own date.
It handles the paperwork only: it never decides whether you are disabled or how many points you should get, and it gives general information, not legal, medical or financial advice. If your email, Google Drive or calendar is connected, it can find the letters, save the map and add the dates, and it asks first. It never sends or submits anything for you.
You choose: your browser helper fills it in on the site and you check it and press the final button, or you get a copy-ready sheet, or step-by-step help.
What you get
Ask. Works in the AI apps it's made for. Paste or upload what you have, and it does the job right there in the chat.
Works with your apps. If you've connected your email, your cloud files or your calendar to your AI app, it can use them to do more of the job for you. You choose: it works without them too, from what you paste or upload.
Does it for you. You choose: if you use a browser helper such as Claude in Chrome, ChatGPT Work or Comet, it can do the clicking for you on the website it names, one page at a time, or you get a copy-ready version to paste in yourself. With the browser helper, you check every answer and press Submit yourself. It never types your passwords or card numbers.
Remembers you. It keeps your health file in one place you own: your AI app or your own cloud drive, never on Trilly. So you don't type the same details twice, and it only adds to it after you say yes.
Works over days. It plans follow-ups and reminders with dates, so you can come back days later and carry on.
How each part works
Works with your apps.
- Email (for example Gmail or Outlook): find the decision letter, the assessment report and the doctors' letters you pick, for the evidence map. It only reads.
- Cloud files (for example Google Drive): save the evidence map where you keep their papers. It asks you before it creates or changes anything.
- Calendar (for example Google Calendar): add the last safe date, the doctors' reply dates and the check-ins to your own calendar. It asks you before it creates or changes anything.
Does it for you.
The apps it can use
- Email Gmail Only reads Also works with Outlook
- Cloud files Google Drive Reads, and asks before it changes anything
- Calendar Google Calendar Asks before it adds or changes anything
Choose your apps Your version: Gmail · Google Drive · Google Calendar · in Claude
Try asking
Once it's added, ask your AI something like this. Not sure it loaded? Is my skill working?
-
My disability benefit was refused. How long do I have to challenge it, and what evidence do I need?
To check it's working, the answer should start with "DISABILITY BENEFIT CHALLENGE".
-
pip mandatory reconsideration how to
-
ssdi reconsideration 60 days
Get Disability Benefit Refused
A$39
Buy for A$39New in version 1.0.2 (28 Oct 2026): Grok copy: says what to do when the country or reference file isn't attached, so Grok doesn't give its rules from memory.
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Price details
- Price in Australian dollars (A$). Trilly isn't registered for GST, so no GST is added.
- About in your currency, from the 's rate on , rounded. An estimate only. Prices are charged in A$, and your bank sets the final amount. Change
- How buying works
- Sold worldwide.
- A$39 once for you; A$39 per seat a year for teams. A person buys a one-off skill once. A company seat can move from one person to another, so it's paid yearly.
- Updates arrive by themselves.
- Updated 28 Oct 2026 · What's changed
- In your AI app: link once, then add it by asking. How