Add it to your AI

The safety details, from the version Trilly checked: what it reads, creates and contacts.

The internet

• By itself: it contacts no websites.
• Through apps you connect: see "Apps you've connected" below.

Runs code

No

Files

Reads files you give it, and creates or changes files

Tools in your AI app

Email, Calendar

Apps you've connected

Only if you've connected them to your AI app. It works without them too.

• Payments (for example Stripe): Read the dispute the owner names, its charge and that customer's earlier charges, and the balance and payouts for a hold; stage evidence on that dispute after a yes. Reads: The one dispute named: reason, network reason code, amount, respond-by date and any evidence Stripe filled in; The disputed charge and the same customer's earlier charges, for the Compelling Evidence 3.0 check; The balance, reserve and payout list, read only, for a payout hold Creates: Evidence staged on the one dispute named, submitting off, after a yes; Stripe sends it to the bank just before the deadline unless the owner accepts first. Never submits or accepts it. Asks you before it creates or changes anything. Without it: The owner pastes the dispute details and screenshots from the Stripe Dashboard and submits the evidence there.
• Online shop (for example Shopify): Read the order behind the dispute: items, shipping address, fulfilment and tracking. Reads: The order for the disputed charge: items, shipping address, fulfilment and tracking Doesn't create or change anything. Without it: The owner pastes or uploads the order page and tracking, or an export from their shop.
• Email (for example Gmail or Outlook): Find the customer's emails about the purchase, by order number or email address. Reads: The customer's emails the owner picks from a search by order number or email address Doesn't create or change anything. Without it: The owner pastes the customer's messages.
• Calendar (for example Google Calendar): Add the reminders before the respond-by date and the outcome check. Creates: Reminder events for the respond-by date and the outcome check, each shown first and added only after a yes Asks you before it creates or changes anything. Without it: Reminders given as Title, Date and Time lines, or a calendar file, to add by hand.

Where your information goes

• The customer's name, email, shipping address, order, messages and earlier charges, and the dispute's details: Stays in the chat. Staged evidence reaches the card issuer when the owner submits it in Stripe, or by Stripe itself just before the respond-by date unless the owner accepts the dispute first. Only the one dispute, its order and that customer's earlier charges are read. Card numbers, keys and logins are never asked for or repeated.
• Dispute reference, respond-by date and outcome check date: The owner's own calendar, only after a yes. Event titles carry the dispute reference and the step, not the customer's name.

Your accounts

Takes actions in your accounts. It must ask you before each change.

Risk area

Money