Zendesk
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More facts about Zendesk
| Fact | Value | Source |
|---|---|---|
| Size | 1,001 to 5,000 people | Wikidata (opens in a new tab), 13 Oct 2026 |
| Stock ticker | ZEN (New York Stock Exchange) | Wikidata (opens in a new tab), 13 Oct 2026 |
| Pricing | Australian site, prices in US$: Support Team US$19, Suite Team US$55 and Suite Professional US$115 per agent a month paid yearly (US$25, US$69 and US$149 paid monthly); Enterprise through sales; 14-day free trial; plans include a set number of automated AI resolutions per agent (AU site, US$ prices) | Trilly research (opens in a new tab), 15 Oct 2026 |
| Pricing page | Pricing (Australian site, US$) (opens in a new tab), zendesk.com/pricing (opens in a new tab) | Trilly research (opens in a new tab), 15 Oct 2026 |
| Built-in AI | Zendesk AI: AI agents that resolve requests across channels, Copilot that suggests next steps to human agents, knowledge tools and automatic quality checks (opens in a new tab) | Trilly research (opens in a new tab), 15 Oct 2026 |
| Help centre | Zendesk help centre (support.zendesk.com) | Trilly research (opens in a new tab), 15 Oct 2026 |
| Blog | zendesk.com/blog (opens in a new tab) | Wikidata (opens in a new tab), 13 Oct 2026 |
| Social profiles | Facebook (opens in a new tab) | Wikidata (opens in a new tab), 13 Oct 2026 |
For developers
| Fact | Value | Source |
|---|---|---|
| Developer portal | zendesk.com/developers (opens in a new tab) | Company website (opens in a new tab), 11 Oct 2026 |
| Status page | status.zendesk.com (opens in a new tab) | Company website (opens in a new tab), 11 Oct 2026 |
| Security page | Trust centre (opens in a new tab) | Trilly research (opens in a new tab), 15 Oct 2026 |
| Integrations page | Zendesk Marketplace (opens in a new tab), zendesk.com/marketplace (opens in a new tab) | Trilly research (opens in a new tab), 15 Oct 2026 |
| llms.txt for AI | zendesk.com/llms.txt (opens in a new tab) | Company website (opens in a new tab), 11 Oct 2026 |
AI readiness checklist
"Not found" means we checked and didn't find it, not that it doesn't exist.
| What we checked | Found | Proof | Source and date |
|---|---|---|---|
| Public API | Not found | None | Checked 12 Oct 2026 |
| Official MCP server | Not found | None | Checked 12 Oct 2026 |
| Developer portal | Yes | Developer portal (opens in a new tab) | Company website (opens in a new tab), 11 Oct 2026 |
| Documentation | Not found | None | Checked 11 Oct 2026 |
| OpenAPI spec | Not found | None | Checked 11 Oct 2026 |
| llms.txt | Yes | llms.txt (opens in a new tab) | Company website (opens in a new tab), 11 Oct 2026 |
| Status page | Yes | Status page (opens in a new tab) | Company website (opens in a new tab), 11 Oct 2026 |
3 of 7 found.
Questions developers ask
Is there an official Zendesk MCP server?
Not that we found. On 12 October 2026 the official MCP Registry had no server published under Zendesk's own domain or GitHub account. Other people may have built unofficial ones.
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